Privacy Policy – 777cc

1. Who We Are

777cc ("we", "our", "us") operates the online casino and sports betting platform accessible at 777cc.co. For the purposes of this Privacy Policy, 777cc acts as the data controller in respect of personal data collected from users ("you", "your") who access, register on, or interact with our platform. This policy covers all 777cc services including casino games, sports betting (including cricket betting), instant games (Mines, Fisher Game), and associated account and payment services.

If you have any questions about how 777cc handles your personal data, you may contact our Data Privacy team at any time via the 24/7 live chat facility on the platform or by email at [email protected] (plain text – not a clickable link).

2. Personal Data We Collect

777cc collects personal data in the following categories:

Category	Examples
Identity Data	Full legal name, date of birth, CNIC number, passport number, photograph (for KYC verification)
Contact Data	Pakistani mobile number, email address, residential address (city/province)
Financial Data	JazzCash / Easypaisa account identifiers, bank account numbers (HBL, UBL, Meezan Bank, Bank Alfalah), transaction history in PKR
Account Data	Username, encrypted password hash, account preferences, bonus history, session history
Technical Data	IP address, device type, browser type and version, operating system, screen resolution
Usage Data	Games played, bets placed, session durations, pages visited within the platform, click paths
Communications Data	Content of live chat support conversations, email correspondence, feedback submissions

777cc does not collect sensitive personal data such as racial or ethnic origin, religious beliefs, health information, or political opinions except where explicitly required by applicable law (for example, responsible gaming self-exclusion assessments).

3. How We Collect Personal Data

777cc collects personal data through the following means:

• Direct Submission: When you register a 777cc account, submit identity verification documents, make deposits or withdrawal requests, contact support, or participate in promotional activities.
• Automated Technologies: When you access the 777cc platform, our servers and analytics tools automatically record technical and usage data as described in Section 2. This includes log files, cookies, and session identifiers.
• Third-Party Payment Processors: When you transact via JazzCash, Easypaisa, or a Pakistani bank, the payment processor may share transaction confirmation data (but not full account credentials) with 777cc to facilitate reconciliation.
• Identity Verification Providers: For KYC and anti-money-laundering compliance, 777cc may use third-party document verification services that process identity documents on our behalf.

4. Purpose and Legal Basis for Processing

777cc processes your personal data for the following purposes, each supported by a legitimate legal basis:

• Account Creation and Management – necessary for the performance of the service contract between you and 777cc.
• Identity Verification and KYC Compliance – necessary to comply with anti-money-laundering and counter-terrorism financing legal obligations.
• Payment Processing – necessary for performance of the contract; required to facilitate PKR deposits and withdrawals.
• Fraud Prevention and Security – legitimate interest of 777cc to protect the platform, its users, and financial systems from fraud and abuse.
• Responsible Gaming Monitoring – legitimate interest and legal obligation to detect and respond to problematic gambling patterns and honour self-exclusion requests.
• Platform Improvement and Analytics – legitimate interest to understand how users interact with 777cc in order to improve platform performance and user experience.
• Marketing Communications – based on your explicit consent at registration. You may withdraw this consent at any time through your account settings.
• Legal Compliance and Regulatory Reporting – necessary to comply with applicable laws and respond to lawful requests from competent authorities.

5. Sharing Your Personal Data

777cc does not sell your personal data. We may share your data with the following categories of recipient strictly for service-delivery and legal compliance purposes:

• Payment Service Providers: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, and Bank Alfalah, to the extent necessary to process your transactions. These providers operate under their own privacy policies and data handling obligations.
• Game Software Suppliers: Pragmatic Play, PG Soft, Evolution, and other licensed game studios may receive anonymised or pseudonymised session data to support game integrity and RNG audit requirements.
• KYC and Fraud Detection Services: Third-party identity verification providers process document and biometric data under data processing agreements with 777cc, with equivalent data protection standards applied.
• Legal and Regulatory Authorities: 777cc will disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law or a valid legal instrument.
• Professional Advisors: Lawyers, auditors, and accountants engaged by 777cc may access personal data to the minimum extent necessary to provide their professional services, subject to confidentiality obligations.

All third parties with whom 777cc shares personal data are required to process that data lawfully, securely, and only for the specified purpose. 777cc does not permit third parties to use your data for their own independent marketing purposes without your separate consent.

6. Cookies and Tracking Technologies

777cc uses cookies and similar technologies (pixel tags, local storage) on its platform. These serve the following functions:

• Essential Cookies: Required for basic platform functionality – maintaining your login session, remembering game preferences, and enabling secure transactions. These cannot be disabled without impairing the platform's operation.
• Analytics Cookies: Used to understand aggregate usage patterns (pages visited, session duration, game popularity) to improve the 777cc platform. Data collected is aggregated and not linked to individual identities.
• Security Cookies: Used to detect and prevent fraudulent login attempts, unusual session behaviour, and automated bot activity.

777cc does not use third-party advertising cookies or share cookie data with external advertising networks. You may manage cookie preferences through your browser settings, noting that disabling essential cookies will affect your ability to use the platform normally.

7. Data Retention

777cc retains personal data for the following periods, unless a longer retention period is required by applicable law:

• Account and Identity Data: Retained for the duration of your active 777cc account and for a period of five (5) years following account closure, to comply with anti-money-laundering regulatory requirements.
• Financial Transaction Records: Retained for seven (7) years in accordance with standard financial record-keeping obligations.
• Technical and Usage Logs: Retained for up to twelve (12) months for security and fraud investigation purposes, then aggregated or deleted.
• Support Communications: Retained for three (3) years from the date of the communication, or longer if the matter is subject to ongoing legal proceedings.
• Marketing Consent Records: Retained for the duration of your active consent and for one (1) year following withdrawal to demonstrate compliance.

On expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with any individual.

8. Data Security

777cc implements a layered security framework to protect personal data against unauthorised access, disclosure, alteration, and destruction:

• All data transmitted between your device and 777cc's servers is encrypted using TLS 1.2 or higher (256-bit SSL).
• Passwords are stored as salted cryptographic hashes. 777cc employees cannot read your password in plain text.
• Access to personal data within 777cc's internal systems is restricted on a strict need-to-know basis and logged for audit purposes.
• Regular security assessments, penetration testing, and vulnerability scans are conducted on 777cc's infrastructure.
• In the event of a data security incident that poses a risk to your rights and freedoms, 777cc will notify affected users and relevant authorities in accordance with applicable breach notification requirements.

9. Your Data Protection Rights

Subject to applicable law, you have the following rights in relation to personal data that 777cc holds about you:

• Right of Access: You may request a copy of the personal data 777cc holds about you.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to 777cc's legal retention obligations.
• Right to Restriction: You may request that 777cc restrict processing of your data in certain circumstances, for example while a correction request is being assessed.
• Right to Object: You may object to processing based on legitimate interests, including direct marketing. Objections to marketing will be honoured immediately.
• Right to Data Portability: Where processing is based on consent or contract and is carried out by automated means, you may request a machine-readable copy of your personal data.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.

To exercise any of these rights, contact 777cc's support team via live chat or at [email protected]. 777cc will respond within 30 days. Identity verification may be required before fulfilling requests to protect against fraudulent access to personal data.

10. Children's Privacy

777cc's services are strictly for adults aged 18 years and over. 777cc does not knowingly collect personal data from individuals under the age of 18. If 777cc becomes aware that personal data has been submitted by or on behalf of a minor, the relevant account will be immediately suspended and the data securely deleted. Parents or guardians who believe a minor has registered on 777cc should contact support immediately via live chat.

11. Third-Party Links

The 777cc platform may contain links to third-party websites or services (for example, responsible gaming resources). 777cc is not responsible for the privacy practices of external sites and this Privacy Policy does not extend to any third-party website. We encourage you to review the privacy policy of any external site you visit.

12. Changes to This Privacy Policy

777cc may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform features. When material changes are made, we will publish the revised policy on this page with an updated "Last Updated" date and, where appropriate, notify registered users via platform notification or email. Your continued use of 777cc following publication of the updated policy constitutes your acknowledgement of the changes. If you do not accept the revised policy, you should close your account and cease using the platform.

13. Contact Us

For all privacy-related enquiries, requests to exercise your data protection rights, or concerns about how 777cc handles your personal information, please contact us through the following channels:

• 24/7 Live Chat: Available directly on the 777cc platform – fastest response time, typically within minutes.
• Email: [email protected] (plain text – not a link). Response within 4–24 hours.

Please include your registered mobile number or username and a clear description of your request so we can process it efficiently. 777cc takes all privacy enquiries seriously and treats them as a priority.